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How to Use Online Registration

An outside company, Active.com, provides our online registration service. The steps below will walk you through the process of registering one or more persons for Center classes. Online registration is available only after registration opens. Go to the Registration Information page (opens in a new tab or window) to get the date and time that registration opens.

The steps below allow you to open the instructions in one tab or window in your web browser and the online registration page in another. If you prefer to have printed instructions at hand to refer to as you go through the registation process, click here to download a PDF version of this tutorial to print at home.

1   Select Your Course(s)

  • Go to www.aikenlearning.org/online.html?v5 to open the online registration page in a new tab or window in your web browser (Chrome, Safari, Edge, etc.).
  • Your browser will open to the screen shown in Figure 1, entitled Session Selection. (A session is a course, event, or membership.) Overall, registering is a process of adding a course or courses to YOUR SHOPPING CART, entering your personal information, and checking out to submit your payment. You may optionally establish an account to make future registrations easier.
  • Under the label SESSION LIST (noted on Figure 1 by a circled (1)), the first entry will be Center for Lifelong Learning Registration. This is for your membership in the Center. You must be a member to take any courses or attend any sponsored events, thus you must purchase this registration.

    Note: ignore the instruction to "Click ADD, then click the yellow CONTINUE button," (2) on Figure 1. Select all the courses you want to take before clicking the CONTINUE button.
  • Click the ADD TO CART button, (3) on Figure 1. Your selection, Center for Lifelong Learning Registration, will be added to the YOUR SHOPPING CART (4).

Figure 1: Opening Screen (Session Selection) of Online Registration

2   Specify Number of Persons You are Registering

  • Scroll down the SESSION LIST, (1) on Figure 2, to review the courses that you wish to take. There are 10 sessions (courses) per page, so you may have to continue to the next page to find the one you want. Click the link "View more details" (2) to see the description of the course in a popup window. When you find a course that you want to register for, click the ADD TO CART button. You should select all the courses you want to take at this point.
  • YOUR SHOPPING CART, (3) on Figure 2, lists your selections. If you are signing up more than one person for a membership or course, select the Quantity of signups by clicking the down arrow (4). Each membership is $35 per semester and each course is the price shown.
  • To finish with this screen, click the CONTINUE button (5). The Registration Information screen will open.
  • Figure 2: The YOUR SHOPPING CART box filled with your selections.

    3   Registration Information

  • Enter your email address in the input box labeled "Email address," (1) on Figure 3. Be sure that the email address is valid, typed correctly, and is an address where you regularly receive email. This is important as it is the identity of your account on the system and the address to which your receipt will be sent.
  • Click the NEXT button (2). The system will check if there is already an account associated with your email address. If you already have an account, go to step 4. If not, go to step 5.
  • Figure 3: The Registration Information initial screen.

    4   You Already Have an Account

  • To sign in, enter your password in the box labeled (1) on Figure 4.
  • If you have forgotten your password, you may reset it. Click the link "Forgot your password?" (2). The screen will change to one with a SEND PASSWORD LINK button; click the button and check your email. After you click the link in the email, a window will pop up to allow you to reset your password (see Figure 5). Note the requirements for an acceptable password. Enter the new password twice. Click the RESET PASSWORD button. After the system accepts it, you will be returned to the Sign In screen (Figure 4).
  • After you have entered your password, click the SIGN IN button (3) on Figure 4. Proceed to step 6.
  •  
    Figure 4: Password Entry Screen
    Figure 5: Password Reset Popup Window

    5   You Do Not Have an Account

  • If the system did not find an existing account in step 3, a window to accept Terms of Use and Privacy Policy will pop up (see Figure 6).
  • Click both checkboxes (1) to agree to them.
  • Click the NEXT button (2). The PARTICIPANTS & OPTIONS box will become active.
  • Figure 6: Accept terms popup

    6   Who Are You Registering For

  • The PARTICIPANTS & OPTIONS box is where you will confirm who is attending the class(es) you are registering for. If you are registering for yourself and others or if you already have an account, you will select the person you are registering by clicking (1) on Figure 7 and selecting the person.
  • Click CONTINUE (2) on Figure 7. The PARTICIPANTS & OPTIONS box will change to look like Figure 8.
    Note that if you are registering only for yourself and you do not already have an account, you will see only Figure 8 and not Figure 7.
  • Fill in your name, date of birth, gender, and who you are registering (yourself or someone else). Note that if you have an account some of this information will be automatically entered for you.
  • You may be shown a list of courses to select from (in addition to any selections you have already added to your cart) on the bottom of Figure 8. Currently, there is a glitch in the system and you may be shown last semester's courses; don't select any of those. :-) If you later decide to add another course, you may go back to the main selection list by clicking the "Add another registration" link on the checkout page.
  • Scroll to the bottom of the PARTICIPANTS & OPTIONS box and click the CONTINUE button. For each course selected, state "Who is attending?" by clicking the input box labeled "Selection" and clicking a name. Click CONINTUE after each name.
    Note: you may see a warning that says, "Please note, registrant has another session at same time." Ignore this warning and proceed.
  • After answering "Who is attending?" for the final course selected and clicking CONTINUE, the REGISTRATION FORMS box will be activated.

    Note: If the system does not appear to respond, scroll back to the top and look for any red-highlighted areas that indicate that your input is required.

  •  
    Figure 7: Initial PARTICIPANTS & OPTIONS box
    (when have account or registering
    multiple persons)
    Figure 8: PARTICIPANTS & OPTIONS box for specifying who is registering

    7   Add or Edit Personal Information and Sign Your Application

    • In the REGISTRATION FORMS box (see Figure 9), fill in or correct any of the information in the "Update basic information" section (1) on Figure 9.
    • Read the "Waivers and Agreements" paragraph. At the bottom of the REGISTRATION FORMS box, click the checkbox (2) to agree to the Active Agreement and Waiver.
    • Choose which method to sign your application (3): "Write your signature" or "Type your signature." You "write" with a mouse, your finger on a trackpad, or your finger on a touchscreen. (Note: typing is easier.)
    • If you indicated in step 2 that you are registering additional individuals, they will be listed below the CONTINUE button. Click the Edit link by each additional name to fill out the information for them.
    • After you enter information for each additional registrant, click the CONTINUE button.
    • After you enter information for all registrants, click the CONTINUE TO CART button (4). The "Review cart & check out" page will open.

      Note: If the system does not appear to respond, scroll back to the top and look for any red-highlighted areas that indicate that your input is required.

    Figure 9: REGISTRATION INFORMATION box

    8   Review Your Selections and Check Out

    • On the "Review cart & check out" page, review your ORDER DETAILS (1) on Figure 10. Ensure that all the courses that you want to take are included and that none that you do not want to take are not. Review the costs.
    • Note the link labeled "Add Another Registration" (2) on Figure 10. Click this to go back and add additional registrants or courses. You may also use the "Edit/Remove" link (3) to delete a course.
    • You are now ready to submit payment. Click either PAY WITH CREDIT CARD (4) or PAY WITH ELECTRONIC CHECK (5).

    Figure 10: The "Review cart & check out" page

    9   Pay with a Credit Card

    • Fill out the information for your credit card, (1) on Figure 11.
    • Note the check box to allow your card information to be stored for future use, (2) on Figure 11. Storage is safe, secure, and optional. Storing a card will make future reservations easier. You must have an account or create one below in order to store card information.

    Figure 11: PAYMENT INFORMATION screen for credit card

    10   Pay with Electronic Check

    • Fill out the information for your electronic check (a.k.a. bank draft), (1) on Figure 12. The routing and account numbers may be found at the bottom of one of your checks or deposit slips.
    • Note the check box to allow your account information to be stored for future use, (2) on Figure 12. Storage is safe, secure, and optional. Storing this information will make future reservations easier. You must have an account or create one below in order to store account information.

    Figure 12: CHECK TRANSACTION AUTHORIZATION page

    11   Create an Account for Future Registrations and Complete Your Registration

    • At the bottom of the "Review account & check out" page, there is a section to create an account on Active.com for future registrations (see Figure 13). Enter a password, then enter it again to confirm it. Store your account email address and password securely so that you may retrieve it the next time you register.
    • Click the COMPLETE button at the bottom of the ACCOUNT CREATION section. You have finished your registration. You will receive a receipt at the email address you entered at the beginning of the online registration process.

    Figure 13: ACCOUNT CREATION page